Businesses win in the face disruption by business-IT alignment, anticipating and the ability to emerge stronger. Stability optimization is impossible. There are many risks in times of crisis. However, you can miss opportunities for growth if they aren’t anticipated. Gartner recently reported that 90% of businesses have been through a disruption or turn. It happens to everyone. Don’t be afraid. Visionaries can make innovation possible by adapting to changing conditions. If you can face it right.
“>
What does business disruption look like?
Acquisitions, cost pressures and shifts in consumer demands are the most common business turning points. These turns can cause high labor costs or new competitors to enter the market, which can lead to sales plummeting. This is no longer a competitive advantage as more companies are moving to digital first. These companies are also more likely to find business relevance.
How to Stay Healthy in a Time of Disruptive Changes
Gartner found that organizations that are fit have specific capabilities in dealing with business disruption. This suggests that IT organizations must address these three categories in order to push an organization through uncertainty.
AlignmentAnticipationAdaptabilityHow Can I Improve IT/Business Alignment?
It all comes down to vocabulary. This is how to understand alignment. Ask everyone in your department if they can draw a chair. You will be able to see that everyone created a chair. Add up all the different versions of chairs that look like office chairs or lounge chairs, or gaming chairs. Did you see chairs with arms or without? What about the rollers on the chairs? Size? Size? If you don’t have a common vocabulary (what we mean by chair) and what that vocabulary is, everyone in the room will be imagining a different chair. This is called alignment. IT must be aligned not only with the business but also with itself to move the company forward.
The languages we can speak in the IT department include:
Language of the processCoding languageService management languageWhen you ask your team “Did they hit their KPIs?” you should expect that everyone understands what you’re talking about. It doesn’t matter if you say the right words, everyone needs to know what they mean.
How can you achieve alignment?
First, choose a method that fits your organization’s culture and style. To determine what is right, hold strategic alignment sessions. Many IT departments use ITIL as a service management system. Your automation may run in a specific language. The business might also be able to buy into Lean Six Sigma or Project Management methodologies. There are many areas that an organization can align with, but the first step is to find the right fit for your company.
Next, and perhaps most importantly, is commit. It is important to commit to the methodology, language, and train everyone on it. If any one doesn’t know how the “chair” should look or what “hitting our KPIs” means, alignment is not possible. Everyone needs to understand the same language. Yes, everybody.
Anticipating business uncertainty
There are two types of organizations when you think about organizational development.
ProactiveReactiveMost organizations are reactive. Lou Markstrom, CIO.com, even says that IT is the organization. With anticipation, IT can go from supplying the business to ‘we’ to ‘leading it’.
You can’t anticipate everything, so you have to be able to fix problems as they arise. Even though you’re trying to fix the problem, it may still be causing the problem. The time it takes to fix the problem can make the problem worse. It’s like trying to fix a train that’s broken while it’s still moving. You may also need to hire an outside consultant to fix it. This is because you didn’t anticipate it.
In terms of anticipating, the top performers are prepared for any problems that might arise. They don’t react, they are prepared for it.
Adaptability
According to Gartner’s study, adaptability is IT organizations’ chief responsibility. When prediction fails, adaptability comes back. Even organizations that can predict up to 80% of what could go wrong, will still face 20% of the unexpected and need to adapt. Even if your organization is among the most proactive, you will still be faced with unexpected events. You can reduce the need to adapt by anticipating, but adaptability will always be a necessity.
Consider the case of a successful construction company that has plans in place for concrete, concrete, glass, and fencing. But if a laborer has to run to the hardware store every now and again for a hammer, or nail, they could be spending millions of dollars on unnecessary purchases. Many construction companies have equipment or supply partners who have the resources they need. These partners offer not only value per unit but also availability and expertise.
IT departments must also respond to business changes. Relevant business support is essential to help you align your organization quickly. A corporate training partner is someone who can meet your needs quickly and in a flexible manner.
What does On-Time Training mean?
You need On-Time training options if you have to adapt to a problem. This means that you will need to be able to read the solution when you have a problem within your organization.
