Regardless of the ongoing pandemic, and the resulting COVID-19 effects, companies need to be prepared to deal with any incident at any time.
Have you created a virtual incident response centre for your company? Your team must be able to respond quickly to incidents. The right solution should be:
Easy to useQuick to enable team collaborationAccessible from multiple device types, while still maintaining a secure and reliable meeting spaceWebex checks all of these boxes.Our first video covered the initial incident response request and scheduling the Webex Teams meeting. This session will cover how to join the Webex meeting from different locations and how to collaboratively annotate the IRC response document. Let’s get started!
*Music Credit: www.bensound.com*
Part 2 IRC Video script:
Internetwork Engineering welcomes you to How to Use Webex for a Virtual Incident Response Center.
This is part 2 in a 4-part series. This session is about joining the Webex Meeting and annotating IRC Response Documents.
In preparation for everyone attending the meeting, John sent a Webex invitation to the team during our previous session.
The IRC response team can be found all over the state, and they are connected via many different platforms. John will be at his office computer, so he can join the Webex meeting via his laptop.
Jim is a technician who works at different locations at any one time. He will be joining the Webex meeting via Apple iPhone.
Debra is at her South office. Debra will join the Webex meeting via the conference-room video unit.
Chris is at his North office. He will be joining the Webex meeting through his iPad.
You can’t see the other members of the team until John joins the meeting. Once John joins the meeting, they are admitted.
John will now share the IRC Response document with everyone. Each member will then add their annotations.
As you can see, each member can choose a different style and color for their annotations.
We are grateful that you watched our video.
Please check out the other videos in this series.
We are available to help you with your Webex environment. Please email us at [email protected], or call us at 7045405800.
Webex: Get Started
You need a simple collaboration solution to virtual annotate your Incident response document? Webex allows you to collaborate with your team on a shared document. This is crucial when speed is important. IE currently offers a free 90-day corporate trial for Webex. This version of Webex works best for companies with 10 or more employees.
Already using Webex? Our Webex Adoption Services can assist you with the initial deployment and end-user training!
Visit our Business Continuity Resource Page for additional resources that will help you in the COVID-19 crisis or beyond.