Due to the increase in remote work, international meetings and travel, video conferencing has become a standard for companies all over the world. High-quality video conferencing software is essential for team collaboration and check-ins. The important decision of which video conferencing software is best for your team has been made.
You should consider pricing and plans, quality and versatility, integration capabilities, cybersecurity, ease of use, and overall user experience (UX). These are the differences between WebEx and Zoom videoconferencing software. Let’s compare.
Comparison 1: Plans & Pricing – WebEx vs. Zoom
A plan should be flexible enough to meet your company’s needs while still staying within your budget. Below is a comparison of WebEx and Zoom, which details the pricing for each.
Winner – Tie
Both plans offer a free version. WebEx, however, seems to be less transparent about the pricing of their enterprise plans. WebEx does offer two mid-plan options that allow for more tailored solutions for video conferencing. You may be able to get a lower rate depending on the size and complexity of your company. This is something to keep in mind when deciding which video conferencing software you prefer.
Comparison 2: Video Conferencing Solutions: Quality and Versatility
When evaluating the quality and versatility your software, it is important to consider standards-based video conferencing. Video conferencing software that meets this standard platform should be able to connect securely and seamlessly to all hardware and software endpoints. Clear and secure audio and video are essential to enable users to communicate with their colleagues from any location at any hour of the day.
This section will compare audio and video quality, number of attendees at once, and quality and usability for each mobile app.
Audio and video quality
Number of people on screen at one time and number of attendees
Mobile Apps & Interoperability
Meetings shouldn’t be held at the desktop of your team members. Mobile apps with interoperability allow your team to access meetings from anywhere. This will make it easier for them and ensure full attendance. Here’s a comparison of Zoom’s Mobile App and Cisco WebEx’s Meetings Mobile App.
WebEx is the winner
The WebEx app is a more robust platform that allows for a higher attendance rate than Zoom. It also has a mobile app that is comparable to Zoom in terms of usability and features.
Comparison 3: Integration Capabilities
It can be frustrating to switch between different software platforms in order to keep track all the data. Zoom and WebEx both offer integrations that allow you to keep all your important information in one place. This makes life easier for everyone. Here are a few of these integrations offered by each video conferencing software.
WebEx is the winner
WebEx has more integration options. This will improve the user experience and enable your company to make more use of their existing software and CMS systems.
Comparison 4: Cybersecurity
Cybersecurity, especially when it comes to confidential or private information, is of paramount importance. Each software has its own security measures to ensure safe meeting rooms.
Zoom Security Flaw
Time reporters discovered a security flaw in Zoom’s videoconferencing software as of July 2019. Multiple users could have been exposed to spying through the flaw. Zoom has suffered a number of security breaches due to this recent breach. Webex has stressed the importance of security, especially considering the potential complications associated with interoperability. They have continued to adhere to these standards. Webex is the victor in this round, with all these factors being considered.
Both software platforms invest in compliance standards for potential industries. WebEx does not explicitly state that they are HIPAA compliant. However, it suggests that the user of their software should examine the security measures. Different industries have different cybersecurity requirements. This approach would allow the user of WebEx to verify that their needs are being met, and not assume they are, as Zoom does.
Comparison 5: User Experience (UX) and Ease of Use
This last comparison will help to determine the basic user experience. Remember that not everyone using this software will be IT professionals so it is important to ensure that meeting scheduling and joining is easy and seamless. Below are some basic UX features.
WebEx is the winner
Zoom has more interactive features than WebEx, but WebEx is more focused on secure interoperability and allowing members to join meetings more easily. Which factors are most important for your company?
WebEx may be a better option depending on your organization’s size and frequency of use of video conferencing software. It allows for greater meeting attendance and maintains a high level security, usability, and quality. Zoom is a less expensive option that offers many features. However, Webex may be more cost-effective depending on your organization’s size.
However, the real deciding factors are user experience and video conferencing capabilities. WebEx allows for easy scheduling and attendance, while maintaining security compliance. Both options are compatable